💬Customer Support

Need help? We've got your back. If you're stuck, experiencing a bug, or just have a question — here's how to reach us and get help fast.

How to Contact Support

  • Email: support@yourcompany.com

  • Live Chat: Available Monday–Friday, 9am–6pm (CET)

  • Community Forum: community.yourcompany.com

Before You Reach Out

To speed things up, please include:

  • A clear description of the issue

  • Steps to reproduce (if possible)

  • Screenshots or error messages

  • Your browser, app version, or OS (if relevant)

What to Expect

  • We’ll reply within 24h on weekdays

  • Complex issues might take a bit longer (we’ll keep you updated)

  • For urgent bugs, we prioritize fixes and notify affected users

Thanks!

Your feedback helps us improve. Even when it’s a bug — we’re glad you told us.

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